Can I recover to my insurer’s garage?
Yes, if you enter that address as drop-off. The quote is based on the two locations you set.
After a collision, use the recovery quote in the app. Choose accident as the reason, add site notes, and review the price before you book.
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If the vehicle cannot be driven after an accident, Express Car Recovery is the same quote flow as any other recovery: pickup, drop-off (home, garage or insurer’s nominated site if you have one), vehicle type and whether it rolls.
In the app, reason for recovery includes accident. Use extra details for access, debris, keys and whether the wheels lock. The independent driver partner sees that brief before they accept.
We are not an insurance company and we do not promise to invoice your insurer for you. You pay the quote in the app unless your own insurer has a separate arrangement with you. Keep photos and the in-app record for your claim.
This is not a police or breakdown-club membership. It is an on-demand recovery booked through the app, UK-wide when a partner can take the job.
Open the Express Car Recovery app and choose this service. Independent partners take jobs they offer. There is no walk-in depot.
Yes, if you enter that address as drop-off. The quote is based on the two locations you set.
No. Make the scene safe and follow police advice. Then book recovery in the app when you are ready to move the vehicle.
Request accident recovery from your phone.