24/7 assistance
Our team is available around the clock so you are not left on your own—whether you need help with a booking or an urgent question.
Express Car Recovery
Express Car Recovery
We focus on safety and clarity: help when you need it, and drivers who meet our checks before they go on the road.
Our team is available around the clock so you are not left on your own—whether you need help with a booking or an urgent question.
Driver partners complete registration checks—including documents and details we need—before they can accept jobs on the platform.
Transparent job details, in-app updates and secure payment flows help both customers and drivers stay protected at every step.
Express Car Recovery is a modern, technology-driven platform that connects customers with trusted and professional vehicle recovery drivers across the UK.
Our focus is on making vehicle recovery and towing services faster, simpler and more accessible. Instead of spending time searching for help, customers can quickly find and book reliable recovery services directly through our platform.
We work with a network of independent, carefully selected drivers who specialise in vehicle recovery and transportation. This allows us to provide fast response times, flexible coverage and consistent service quality wherever you are.
Whether your vehicle has broken down or you need it transported from one location to another, Express Car Recovery ensures a smooth and stress-free experience from start to finish.
Through our mobile app, users can receive instant quotes, track their driver in real time and benefit from transparent pricing with no hidden costs.
Express Car Recovery - the smarter way to book vehicle recovery.
Book recovery instantly, track your driver live and get fast assistance when you need it.
Receive jobs directly through the app and increase your earnings with flexible work.
We connect customers and drivers instantly for fast and efficient service.
Step-by-step: from signing up to completing jobs on the platform.
Sign in with your mobile number and password. New driver? Tap Register on this screen—you will create your account, add your profile details and complete verification (documents and checks) before you can receive job offers.
Once our team has approved your driver account, you will see this offers screen. Incoming recovery requests appear here—review each one and accept the jobs that fit your route and availability.
Before you accept, you see everything about the recovery: pickup and drop-off, vehicle type, schedule and any extra details. This information comes straight from what the customer entered when they requested a quote—so you always know what you are agreeing to.
Here you see every booking assigned to you—upcoming and in-progress recoveries in one list so you can track what you have on and plan your day.
This screen opens about 30 minutes before the scheduled pickup. At that moment the booking disappears from your schedule—that is expected. You will find it under Jobs in the main menu, then In progress.
From here you can travel to the pickup address (navigation), and contact the customer if you need more information about the recovery.
Here you capture details about the vehicle before collection—while it is still at the pickup, before it is loaded onto your recovery platform.
Add photos or a short video on site, and optional notes about the car’s condition (damage, wheels, access, anything relevant)—so there is a clear record for you and the customer.
Once pickup is complete, this screen is where you see the drop-off details—address and guidance—so you know where to take the vehicle next.
Use the in-app directions to reach the delivery point safely and follow any notes shown for that location.
This works like Step 6, but for drop-off: you add photos, a short video and optional notes about the vehicle after it has been taken off your recovery platform at the delivery location.
Complete this step once the car is safely on the ground—so you and the customer share a clear record of condition and handover at the end of the job.
This screen shows your payment information: earnings from completed jobs, pending or paid payouts, and any balance or totals the app displays for your account.
Use it to track what you are owed, what has already been paid and how each job contributes to your earnings.
See a summary of your orders: how many jobs you have accepted and how many you have refused (or turned down), so you can understand your activity at a glance.
Update your profile details whenever you need to—mobile number, email address, and vehicle information if your car or equipment has changed.
Reviews from customers on completed recoveries appear here too, so you can read feedback in one place.
Book recovery quickly: request, track and pay — all in the app.
Download Express Car Recovery, sign in as a client and set up your profile.
This is where the flow starts: enter pickup and drop-off details so we can price your recovery.
Continue your quote: choose the vehicle type to be recovered (e.g. small car, medium car, large van) and how the car is positioned on site.
Continue your quote from Step 3: select transmission (manual, automatic, hybrid or electric), whether the car starts and can roll on its wheels, how many wheels are locked, plus any extra details about the location or vehicle. Choose “as soon as possible” or pick a date and time that suits you.
Select when you want the recovery: choose a date, set the time (or use the booking window your app offers) so the job is scheduled the way you need.
Check pickup, drop-off, vehicle details and price, then confirm to book your recovery—everything in one place before you commit.
Continue from review & book: confirm you agree to the terms and conditions (and any booking rules shown) before you proceed to payment.
Enter your card information and complete checkout—your payment is processed securely through the app.
Get updates on job status so you always know what happens next. Here you’ll also find your order history—jobs in progress and completed jobs—in one place.
Share your referral code, invite friends and track rewards from the referral dashboard.
What customers and drivers say about Express Car Recovery.
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